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Cheerleaderhairpieces home
Question and Answers page
Exchanges and Credits
Shipping New Styles and sale items
How to order
Order Color Ring
Color Ring Instructions
Color Matching
 Style Winner
12in Roller wave
Original Teen
Youth size
Spiral Pigtails
Barrel Piggies
Barrel Curls
Style Summit
Winner All Star 16
Style Charmed cheerleader hair style
High Pony Sabrina
Bun-Hailey style
Style Goddess
 Style Elite
Style Spice Scruncie
Style Poppin Scrunchie
Hottie Lg  Barrel
Style Wonder
12in FLIP
Human hair Ponytails,Cheerleader Ponytails , All Star Cheer hair, Posh Pony, High ponytails, Teased ponytails,
Straight style color chart
Tease Balls
Cute Stuff
Hairpiece Care Products
Attachment Kits
Photo Gallery of style
Payment Options
Out Of Country orders
Seasonal Months
Style Extreme Human Pony
Style Freedom
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Cheerleaderhairpieces is an online based company-18 years in business.

Do to the size and many photos on this website phone apps may not show you all products or menu items.

Communications are online or text based.

Help Section 

 Most common Questions

 To see time frame on an out of stock color please check the menu for stock arrivals.

We welcome your emails but cannot utilize the staff to answer questions already answered on this page.

 The fee is 10.00 to cancel an order that has been processed. You agree to this charge by emailing us to cancel. Please see cancel order under policies for Help.

Contact us if your question is not answered on this page or you are instructed to contact us.

We no-longer can give team discounts as materials to produce the pieces has risen dramatically.

 You may Text 818 378 4389. A represenative will respond during normal business hours Monday - Friday & sometimes on weekends.

 Mailing address is Po box 1161 Palo Cedro, Ca 96073

 Please understand that by placing an order with Cheerleaderhairpieces you are agreeing to all policies and terms that are stated online. It is your responsibility to read them.

We conduct all business online. For this reason, if you do not have online access we do not suggest ordering from our company since receipts, tracking numbers and conversations are our main forms of communications. This is for your benefit, as well as for our personal record keeping.
At times for various reasons you may not receive a tracking number. If there is an issue with your order we will contact you. No need to email us.  

Color match Help by Text

We accept Visa, master card, Discover for online orders. 

# 1 Question: We will not be offering team discounts as of 2018.

#2 Question: Do you have my order? After you press process a pop up page states thank you for your order with a receipt. The order ID number is on this receipt.

#3 Question: When do we expect out of stock colors to be in?  Stock Info

# 4 Question: I have a shipping questions. See Shipping section.How Much is shipping ? See ship section in menu.

# 5 Question: When will I receive my exchange refund. Exchange refunds are done within 30 business days usually before. We do not count Holidays, Weekends and closure dates in the 30 business days. We do not notify you upon receipt of your returning item as we do not have that ability, this is why we ask you to ship items back with a track number for you to view. We will send a email when you are refunded.

Exchange credit delays are do to not following directions under exchange section in the menu. 

# 6 Question: Can I email you what I need to make sure they are all available? No you will need to add them to your cart to be sure an item is available because we can tell you it is, but it may not be- by the time you order.

# 7 Question: I just placed my order and its wrong. Can i change it? No changes, but you can call, text or email the order ID # and billing name so we can cancel it, then you can start over. Cancellation has to be immediate if the order processes you will be subject to fees under the policy section. If the order has shipped we cannot change it.

# 8 Credit card error codes. An error code other than 200 decline means you are imputing information incorrectly or funds are not available in your account or on your card.  If you try to many times it will lock you out as a security warning for 24 hours.

# 9 While we strive to keep all styles and colors in stock at times there are delays in manufacturing & shipping. We do not guarantee stock.

# 10 Cheerleaderhairpieces does not use plastic attachments that can break and become sharp. We use flat flexible metal FLAT combs that cannot jab nor break. In 18 years we have never heard of any issues with these combs. If you cannot have any metal or plastic attachments your only choice is to sew the piece on to attach it. You can remove the combs from any hairpiece we offer.

# 11 If you exchange a hairpiece that was on sale and is not anylonger you will be refunded the non sale item within the 30 day time frame.

#12  Prices are subject to change at times. We cannot lower a price as an exception.

At times we upgrade delete or change items. We attempt to find all the links however occasionally one is found. The binding agreement is to the changed or updated item.

# 13 Closures: We operate on a daily order limit. We can only ship a certain amount per day. At times we close to orders to service the current orders. This can be sudden. 

 How do I make an exchange? - How do I make an exchange? Press on question
 How do I order a color ring? - Press question.
 How much will my shipping be?  - Press question
 I received the wrong pieces/colors - If you feel this error is by our company please see order errors on the policies page in the menu IF WE ARE CLOSED EMAIL. If you ordered the wrong items please see exchange section.
 The price changed on the item i wanted to purchase. - Sale items go off sale. Sometimes we have a date if its a special but other times we do not. No time is a good time to raise a price but its always great when we lower the price.
 How do I get help choosing colors? - Please press question.
 How do I cancel my order? - Call, email or text your order ID number state you want to cancel the order. See policies for details.
 Order error code when ordering. - Please check you are following all input directions. If problem continues send email. Email is at the bottom of this page
 Can I use my personal shipping account ? - No sorry you can not .
 Color ring credit Info - Please allow 30 Business days from our receipt of the ring. If you still do not see the credit follow the link to the bottom of that web page and press credit inquiry . You have 60 days from order of the ring to return it for a refund.
 I noticed I made a mistake on my order. - You will need to cancel the order and start over. See Email at the bottom of this page. We need ID number and name.
 Can I add to my order already placed? - No, We suggest emailing us to cancel within 12 hours and starting over within 1 day.
 How do I return the color ring? - See credits in the menu for information.
 Is this website Secure from credit card theft? - We only accept online orders. The website is secure. Notice the HTTPS: once you enter the cart.
 Closures - See Menu Under Closures
 TAX - YES-7.25%
 I have a retail licence, can I get a discounted price? - Currently we are Not selling wholesale
 Stock arrival Information - We post incoming stock for you to view in the menu.
 I have emailed you but received any response. -
 I called and left a message but I was not called back. - You should always have a return call within that day. Try texting or emailing.
 I need to know what colors a certian hairpieces comes in. - Look to your left - Press on color ring instructions or Color help.
 What are these hair pieces made of? - Click on question
 Youth vs. Teen in spiral Curls - Youth is approx. 7 inches long pulled, Teen is approx. 10 inches long pulled. Netting and attachments are identical.
 I received the wrong item - Please see order error in the policies section for directions. Calling or emailing slows down the process we will just direct you to the policies page.
 Do barrel curl ponytails fit both youth and teens? - Yes
 Can I get a demo to show parents? - No, You can exchange any order for style or color but not if it is been removed from its package.We no longer send samples of hairpieces due to abuse of that program.
 Can I return hairpieces or products? - We do not accept returns at all on any items, only exchanges
 How do I place an order by mail? - We accept Online orders only.
 Do you have catalogs? Click here - Printing our home page is the best option as information is up to date.
 Why do not see the color I need under the style I want? - If the color is not listed, it is not available in that style.
 What is the difference between a scrunchie and a bun cover? - Bun covers totally cover your bun, scrunchies can do this but also can be blended with your hair, it's simply a ring of hair that you apply over your bun.
 I think my item is defective. - See defective section under policies.
 What are color rings? - Full rings of all colors available in a style made of the same hair as the hairpieces, so you can match your hair to our pieces before you buy a hairpiece.
 Can I cut a hairpiece to make it shorter or more layered? - Yes, All of our hairpieces can be trimmed. Once trimmed it may not be exchanged.
 what colors come in which styles? - Click on the question
 Can I dye my hairpiece or use HOT TOOLS - Synthetics fibers- no. Human hair -Yes
 My child had lice-can this hairpiece get lice? - Human hairpieces- Put hairpiece in a ziplock bag , remove air and let set for a week. Synthetics-Lice can get on the hairpiece but will leave it or die as the hairpiece is synthetic plastic fiber. Just put it in a zip lock bag a few days and then shake it out.
 I do not see where to enter my coupon code! - The coupon code is located after you choose your ship choice in check out.
 I think i made a mistake on my ship choice, I do not think it is going to reach me in time. What should I do? - You can place a new order with a faster ship method. Then simply follow are online exchange instructions to receive a refund for your hairpieces.
 Any Check can be held by this company for up to 10 days before a order ships. - 
 Exchanges on sale items. - NOTICE: If exchanging a item that was on sale when you ordered remember that if its no longer on sale you will be charged full price. No matter how you reorder
 I did not receive a tracking number. - Please look at your invoice for the ship method you chose when placing the order. The days that it takes the shipping company to deliver your order is specified. Our processing time is 2 days. If you order 1st class up to a 7 day service and include the 2 day processing you have 9 days not including Sunday. Tracking numbers are not given on 1st class mail. If you did not receive a track number do not worry, if you have a receipt we have your order. Please do not contact us until the time frame you chose for delivery passes. The % is 1 out of 500 orders.
 Can I track my order on your web site? - If you made a account you can see it shipped. Tracking numbers are sent to your email.
 I press add to cart or buy now but it states 0 in cart.  - Yes it may and also it will say in red that this item has been ajusted due to inventory. This means it has just gone out of stock.
 Tax exempt - If you are a school district that is tax exempt you must apply for a discount code for tax before a purchase. We will require a copy of the exempt certificate.
 We no longer offer team discounts as of 2018 - 
 I think I am missing an item in my received order. What should I do. - Email the order number to us along with what you are missing. Also how many pieces you received. Email is at the bottom of this page.
 Do you have my order? - If you received a pop up receipt after pressing process this has your order ID number . Yes we have your order.
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The #1 Choice of Cheerleading Competition Champions around the world.
Mailing address- Po box 1161 -Palo Cedro, Ca 96073 -is operated by a parent Corporation.  2000-2018 all rights reserved.  

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