By placing any order with our company you are agree to ALL policies and terms on this website. 

Web Site Security: 

This Web site is 100% secured using SSL encryption. You will see the "http(s)" in the address bar before you enter personal credit card information. As with all web site, it may state "do you wish to see secure and unsecured items on this page." All personal information is encrypt using the most up-to-date encryption standards. We have never had a single issue with fraud or identity theft, and none of our customers' information has ever been compromised.

Orders over a certain amount will be required to sign on delivery. A tracking number and notice of sig req will be sent to you.

 Exchanges: 

Please see Exchanges and credits for instruction. The exchange may be refused and your credit card may be charged to ship the item(s) back to you at the rates posted under the Shipping section or a $6.00 fee may be deducted from your exchange credit if No invoices are enclosed. If the item has been opened a 10.00 fee will apply for a new bag , deodorize and employee time. We accept exchanges within 30 days of the original order on non-final sale items. Exchange orders must be placed online by credit card unless you are ordering for a squad and paid by check. We do not accept returns under any circumstances. Some restriction apply see the exchange section in the menu for full details. We do not guarantee stock . 

**Even though we ship immediately, we suggest you order at least 1 month ahead of your event.**

 The reason we suggest this is to allow for exchanges for a different color or style. The United States Postal Service and our company can make errors, as well, and this allows time for correction. If an error was made by our mistake, we will correct it. We will follow our policy guidelines and correct at our expense, as soon as this is brought to our attention. As soon as we receive the items back we will refund you accordingly. 

Payment by Money Order, School or League Checks:

OUT OF COUNTRY: We ship to Canada by online order, simply email us for the total and address for payment. If you are in Canada, you can use this method for use of US dollars.

Coupon codes:

Coupons & or Gift certificates cannot be applied after an order has been placed. If you have an issue while using coupon codes, this issue must be resolved before processing your order. Please do not place an order online without the given coupon code or we cannot include the discount with your order. If you need to make an exchange on a coupon or gift certificate, please see exchanges in the menu.

Shipping:  Please insure a secure ship to location address. If you need to secure the order we suggest choosing insured shipping in check out. Insured will cover your items, if the post office states it is lost.

Time frame: The postal service has changed policy, they have adjusted to an "average time frame" on delivery . There is no longer delivery guarantee time frames. 

 If you are left a notice by a shipper and do not pick up the order and/or your tracking says held at post office by customer request and it returns to us, you will be required to pay the shipping fees again for us to reship the order. If a shipment does not reach you because we made an error we will fix it at our expense. We are not responsible if USPS makes an error. 

Shipping: Package returned do to incorrect address : If you give us the incorrect address and choose a refund the restock fee is 50%. We do not refund shipping. We will contact you for the correct shipping address and new shipping charges. 

Cheerleaderhairpieces will charge you a 50% restock fee if your order is refused, returned due to a wrong address, not resolved, not claimed, or not signed by you. Your original shipping and handling charges are not refundable. We do not accept returns.

Order errors: If you receive the incorrect item- Do not open it or it can not be exchanged. We ask that you check your order for accuracy the items are in clear bags to view and an invoice is in your package , see the tag on the item VS the invoice .Then if its incorrect.....

Simply reorder online. Your card will be charged so the item ships out. Then return the incorrect unopened item with its invoice and the new orders invoice along with a note from you stating it was incorrect and why. We will refund your return ship charges you pay up to first class mail service. We also refund the complete incorrect order once the item returns. Understand we ask that you order at least 30 days in advance of any event as human error can occur but rarely. This is the only way to correct this issue. You agree to do this term by placing the original order and checking the terms box. We appreciate your help in this matter.

Opening an order that is not yours makes you responsible. Thank you for understanding.

You are returning the item to a PO Box , so do not ask for signature required as we pick up on weekends.

Mail to CLHP ( Order Error) Po box 1161 Palo Cedro, CA 96073

Possible Color replacement:

If you placed an order online by credit card and we run out of stock on an item, we will attempt to contact you and ask if you would like alternative colors, would like us to send the next closest colors (in our professional opinion), or if you wish to cancel the order altogether. The choice is yours to make and is considered to be in agreement of the order you originally placed. If we are unable to reach you within a few days we will cancel and refund the order and email you.

Sale Items: 

The purchase of some sale items are final and cannot be exchanged, as they are being discontinued. This will be noted above the product and at check out. This notification will also be printed on your receipt. However, many sale items are not final and can be exchanged. Sale prices are subject to change. If you do not order a sale item online right away, we cannot guarantee that the item will be available at a later date, or that the price will remain the same.  

Out-of-Country orders: We will ship to most countries, however, to determine the shipping costs, please contact us before an order is placed. Text or call 530-515-0266 

The United States Postal Service and UPS are constantly changing prices. We reserve the right to use the appropriate carrier at our expense and do require a signature on delivery if an order is over $300.00 

Item Stock and Sale Items:

We reserve the right to raise or lower the price of any product we sell at any time. We do not guarantee that items will be in stock. Please check your cart before you process your order for any discrepancies. If you have any questions, please text 530-515-0266 before your order is completed.

Ordering Mistakes: 

Did you make a mistake when you ordered? Our web site and shopping cart lets you see your order several times before the order is processed. If a mistake was made, please cancel the order immediately by texting 530-515-0266 Please include the order ID number. Once it has been processed, you cannot make any changes to the order. You can place another order if you forgot to add something to the original order, but it will be shipped and charged seperately from the original.  To cancel an order:  A 10.00 fee may apply if the order has processed, but not shipped.

Care and Maintenance:

Once a hairpiece has been in your possession, we have no way of knowing if it is cared for properly. We make suggestions under our Wig Care section and on many of the style's individual pages. We only produce high-quality costume wig products that last for years when taken care of properly. Our hairpieces have a curl memory in them and non-gelled items should be maintained almost like human hair. Over stuffing a wiglet for hight is not suggested. We only make suggestions pertaining to what each style is capable of. Synthetic hairpieces cannot be curled or dyed. Human hair can be washed and is hot tool friendly.  We cannot be responsible for your care or altering of any product. 

Attachment Instructions:

Attachment instructions are available on that styles order page by youtube video. Our hairpieces are tested for secure attachment, and we have never had a issue with our hairpieces coming out of the hair unless attached improperly. Remember to always use a thin hair band to ponytail your hair. If your hair is silky or slick we suggest applying gel or hair spray to your hair before application. 

Defective hairpiece instructions:

As stated on the receipt that comes with your order, all hairpieces are to be inspected immediately upon order delivery.. We will need to know about any item(s) you feel are defective within 5 days of you receiving your order by text 530-515-0266.  It states on your invoice to inspect the items tag VS the order and if it is correct to open and try on immediately. If you received an order for a squad, please schedule a meeting to try on the hairpieces. Please understand that no exceptions to the 5 day policy can be made. Defects can occur occasionally. These are hand made and may not all be totally identical. Also, please ensure that you are not attaching the product upside- down. If the color is correct, try the hairpiece on and shape it, test it out. Although defects occasionally occur, they are rare. If you feel an item is defective, please email us by the 5th day. We do not consider a plastic bungee cord stopper not operating on a item as the entire hairpiece is defective. We can send you a new stopper.

 Once we have been contacted please reorder the same item and color online. When returning the defective item(s) please explain the reason you feel the item is defective . Please enclose a copy of the invoice that was included with the original order and the new order's invoice. If we agree that it is defective, we will refund your shipping expense at the First Class shipping rate for the new one to be sent out and your return shipping charges of first class mail and the original item. If we find its not defective , it will be returned to you at your expense . Your welcome to text photos before returning the item.

The full defective disclaimer is below on this page. Please do not send mail signature required as we pick up mail in the evenings and on weekends. USPS will return the item to you. 

CLHP/ Defect

po box 1161

Palo Cedro, CA 96703

Thank you for understanding.

NOTICE:  The styles Winner, Winner All star 16", and Summit, have lift technology, tiny fuzzy cut hairs at the base, this is normal. These items are all hand made and may differ slightly per shipment. The overall apparence is the same.

                                                                              Additional Information, Disclaimers and Privacy Policy:

Privacy Policy:

Cheerleaderhairpieces Company does not sell or distribute to any other entity any customer information or Photos. We charge for all items on this website a reasonable cost for hairpieces.

Warranty disclaimer:

This site and the material and products on this site are provided "as is" and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant law, Cheerleaderhairpieces.com and entities disclaims all warranties express or implied including but not limited to implied warranties of merchantable and fitness for any particular purpose and non-infringement. Cheerleaderhairpieces.com does not represent or warrant that the functions contained in this site will be uninterrupted or error free, that the defects will be corrected, or that the site or the server that makes the site available are free of viruses or other harmful components. Cheerleaderhairpieces.com does not make any representations or warranty regarding the issue of the materials in this site in terms of the correctness, accuracy, usefulness, adequacy, timeliness, reliability or otherwise.

Disclaimer:

Cheerleaderhairpieces.com shall not be liable for any special or consequential damages that result from the use of, or inability to use, the materials on this site or the performance of the products. Cheerleaderhairpieces.com sells these products "as is" and will not be held liable for any attachment , health issues, comb or other damages that may occur with or without knowledge. This company only participates in the distribution of all products on this site and is not aware of any damages or otherwise that could be caused.  Cheerleaderhairpieces.com is not liable for any form of damages that may occur from the manufacture's choices of fiber or any materials used to produce these products.

Customer Photo use. Once you send a photo to this company you agree and give up intellectual property of that photo. You understand it may be used to advertise products.